3.3.3 Error Suggestion [AA]

Level AA

If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.>

Explanation

When an error is detected, suggestions for correcting the issue must be provided unless the suggestion compromises security. This helps everyone resolve issues more easily, but especially people with cognitive disabilities who find processing information difficult.

Roles

  • Content
  • QA

Requirements

  • When an error is detected, a suggestion is provided to help the user correct the issue.

Common mistakes

  • An error is detected and the user is notified, but no suggestion is given to help them resolve it;
  • A login error is detected and a suggestion is provided, but it comprimises security by revealing that a particular username exists.

Official resources

Other resources